Services to support older people living at home

The Social Welfare Act defines support services as services that enable the client to carry out the activities of daily living as independently as possible, and services that enable the client to obtain well-being-producing content in his or her life.

The following services are provided as support services according to the individual needs of the person:

• meal service,
• clothing service,
• cleaning services,
• personal care, household services, personal hygiene, personal hygiene services,
• security car service,
• services to promote or support inclusion and social interaction (e.g. rehabilitative day care).

Support services are often the first services a client needs to support independent living. Support services can help to promote independent living, improve quality of life and reduce the need for other services. In the Southwest Finland Well-being Region, support services are a priority over regular care services. The Social Welfare Act defines support services as services that enable the client to carry out the activities of daily living as independently as possible and that enable the client to obtain well-being-generating content in his or her life.

The aim of the safety car service is to increase the client's control over his/her life and to support him/her in coping as independently as possible in everyday life by ensuring access to assistance in emergency situations, regardless of the time of day or night.

The service includes the provision of appropriate safety phone equipment (wristband/neckband, central unit, installation and maintenance of the equipment) and 24/7 emergency call centre services.

Charge information

Palveluista peritään hyvinvointialueen määrittämä asiakasmaksu.

Requirements

Support services and safety car service may be provided on the basis of individual need, taking into account the award criteria. The need will be verified during the assessment of service needs.

User instruction

Services are referred through a well-being area's service needs assessment.

If you are not yet receiving services for older people, you can contact the central customer service for older people in Southwest Finland. This service offers advice on different service options for older people and their relatives.

If you or your elderly loved one already has an existing client relationship with, for example, the home care or disability services of the South West Finland welfare region, please contact the service provider in the first instance.