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This website is under construction. We are continuously adding more information in English. We apologize for the inconvenience this might cause and thank you for your patience.

Contact information and opening hours

Opening hours

Monday–Thursday 8.00–16.00
Friday 8.00–15.00
ETerveyspalvelut
Always open

Exceptional opening hours

6.12.2024 Independence Day
Closed
24.12.2024 Christmas Eve
Closed
25.12.2024 Christmas Day
Closed
26.12.2024 2nd Day of Christmas
Closed
1.1.2025 New Year's Day
Closed
6.1.2025 Epiphany
Closed

The Turku health stations' reception services assessment and counselling phone service for treatment needs is offered to the public on weekdays. The phone serves clients from Mäntymäki, Keskusta, Runosmäki, Kirkkotie and Varissuo health stations.

Evaluation of the need for care and health care guidance

The Turku health stations' reception services assessment and counselling phone service for treatment needs is offered to the public on weekdays. A call-back system is in use. Listen to the recording carefully and leave a call request. You will be called back during the same day. You can also handle matters at the health centre's information desk during opening hours.

Cancelling an appointment

By using the assessment and counselling phone service for treatment needs, you can cancel any appointment you have made at any time of the day or night. Recorded instructions for cancellation are provided. Cancellation of an appointment must be done no later than 24:00 (midnight) before the reserved date. An appointment left uncancelled or cancelling too late is subject to a “no-show” charge.

E-services

In non-urgent matters (e.g. laboratory results, forms, etc.), you can make contact electronically via eTerveyspalvelu (eHealth service). We may not deal the same day with communications that have come via this channel. If you need a health care assessment the same day, please make contact by using another communication channel. eTerveyspalvelu serves only in Finnish and in Swedish.

It is also possible for you to make a direct appointment via eTerveyspalvelu under the following circumstances:

• You can book an appointment with a nurse if it involves removing wound staples or stitches, administering an injection, a vaccination, or ear washing.

• If you are concerned about a mole, you can reserve an appointment to show it to a doctor

Appointment times are available in the service on a varying basis. Call the assessment and counselling phone service for treatment needs if a suitable time is unavailable in the service.

The Omaolo service also serves as an electronic transaction channel (omaolo.fi).